Last Updated: 14 September 2025

1. Introduction

Welcome to U-Crew, an innovative online platform designed to connect equipment (Item) Owners with Buyers and Renters, as well as event Organisers with event Participants. Our services are accessible through our website or mobile applications, providing a seamless experience for all Users. By using U-Crew, you agree to these Terms and Conditions (Terms), which outline your legal rights, remedies, and obligations.

These terms ensure a safe and secure environment for all transactions and interactions on our platform.

2. Terms of Service

U-Crew connects Item Owners with Buyers and Renters, and Event Organisers with Participants through an online Platform. These services are available via www.u-crew.com.au and other websites, as well as mobile applications (collectively, the "Application").

By using the Site, Application, or Services, you agree to these Terms forming a binding legal agreement between you and U-Crew. These Terms cover your use of the Site, Application, and Services.

When using U-Crew's services, you contract with U-Crew for the Platform and for Transactions. Review our Privacy Policy carefully. Some areas may have specific terms that take precedence over these general Terms.

If you disagree with these Terms, do not use the Site, Application, or Services. U-Crew provides a Platform for Owners, Buyers and Renters, Organisers and Participants (Members) to connect, but is not a party to their agreements or responsible for their conduct. Users agree to indemnify U-Crew from any liability.

Creating a Listing makes you an independent contractor, not an employee or agent of U-Crew. You must not falsely imply any endorsement by U-Crew. By accessing or using U-Crew’s services, you confirm reading and agreeing to these Terms.

If acting on behalf of a company, you ensure you have authority to bind it to these Terms, making "you” refer to the entity.

3. How the Site, Application and Services Work

U-Crew provides an online Platform for Owners, Buyers and Renters to arrange sale and rental of Items and for Organisers and Participants to book Events. U-Crew's responsibilities are limited to facilitating the Site, Application, and Services availability and acting as the payment collection agent for Owners or Organisers.

The Site, Application, and Services facilitate direct connections between Owners, Buyers and Renters and Organisers and Participants. U-Crew does not control Content in Listings or the condition, legality, or suitability of any Items or Events. U-Crew disclaims all liability related to Listings, Items, and Events. Purchases and Bookings are made at the Member's own risk.

4. Account Registration and Verification

To access certain features and book Items or Events, you must register for a U-Crew Account via the Site or Application. You are required to provide accurate and complete information during registration and to update your details as necessary. Providing false or incomplete information may result in suspension or termination of your account by U-Crew. You are responsible for maintaining the security of your password and for all activities conducted through your account.

For the safety and security of all Users, U-Crew requires Members to verify their identity when picking up a Rental Item or participating in an Event. Members are required to show Owners or Organisers documentation to verify their identity. This may include, but is not limited to, a valid government-issued ID, proof of address, and other relevant documents. U-Crew reserves the right to request additional information or documentation as needed to complete the verification process. Until your identity is verified, Owners or Organisers have the right to refuse your access to Items or Events. Failure to complete verification may result in refusal of access to Items or Events, and U-Crew may suspend or terminate your account.

5. Data Protection and Privacy

U-Crew is committed to protecting the personal information of its users. All data collection, use, storage, sharing, and rights relating to personal information are governed by the U-Crew Privacy Policy.

By using the Platform, Members agree to the collection and use of their personal information as outlined in the Privacy Policy. We encourage all Members to review the Privacy Policy regularly to understand how their data is managed and protected.

The Privacy Policy can be accessed at www.u-crew.com.au

6. Item and Event Listings

Owners and Organisers must understand local laws that may restrict the sale or lending of Items or organising Events. Some Local Governments may require permits or licences for Listing Items or hosting Events, and penalties could include fines. Review your local laws before listing on U-Crew.

Members can list Items or Events if they have legal rights to sell, rent or organise them. Listings will be publicly available and may be ranked based on preferences, ratings, and ease of booking.

You are responsible for all Listings and Content you post, ensuring they comply with all applicable laws and do not conflict with third-party rights. U-Crew does not assume responsibility for your compliance with agreements or laws and reserves the right to remove any Listing considered objectionable.

Buyers, Renters and Participants must know that U-Crew is not an insurer or contracting agent. Agreements between Members are solely between those parties, and security deposits may be required for lost or damaged equipment or disrupted bookings.

Owners and Organisers should obtain appropriate insurance for their Items and Events, understanding policy exclusions and deductibles, particularly concerning actions of Buyers, Renters or Participants.

Fees and taxes applicable to Listings are outlined in Clause 7.9 – Fee Schedule.

7. General Booking, Sale and Financial Terms

7.1. Bookings and Currency

All payments for Items and Events must be made through the U-Crew Platform using the designated payment provider, Stripe. By using the Platform, you agree to Stripe’s Terms of Service and Privacy Policy. U-Crew collects the Total Fees from Buyers, Renters, or Participants once a Proposal is accepted. Total Fees include Service Fees, Commissions, and Taxes. Payments are remitted to Owners or Organisers via direct deposit in Australian Dollars (AUD). Any payment errors will be rectified by crediting or debiting the original Payment Method. Foreign currency transactions are not currently supported. For a breakdown of applicable fees, refer to Clause 7.9 – Fee Schedule.

7.2. Return of Item or Conclusion of Event

Upon the expiration of the Contract Term or earlier termination of this Agreement, the Renter shall return the Item by the specified End Date and Time. Likewise, Participants shall conclude their participation in the Event by the specified End Date and Time, adhering to the prescribed manner stipulated in the agreement.

7.3. Keeping An Item Past Its Return Date

7.3.1. With The Owner’s Consent

To extend a contract for an Item the Renter must create a new proposal. The normal Transaction process will be followed.

7.3.2. Without The Owner’s Consent

A confirmed rental allows the Renter to use the Listing for a limited time, as agreed with the Owner. Renters must return the Item by the specified date and time. If not, the Owner can take action to retrieve the Item. The Owner can submit an Incident Report for a "Late Fee" to keep the security deposit for any losses. They may also pursue legal actions, which U-Crew is not responsible for. U-Crew will review the Incident Report and decide whether to transfer the security deposit.

7.4. Bookings and Financial Terms for Renters, Buyers and Participants

Owners and Organisers are responsible for honouring sales and bookings and making reserved Items/Events available. Renters, Buyers or Participants enter into agreements with Owners or Organisers, accepting terms and conditions. U-Crew is not liable for these agreements except for U-Crew’s obligations per the payment’s terms.

Total Fees are displayed before submitting a Proposal. Upon receipt, pre-authorisation or nominal charges may apply. If a booking is cancelled, amounts collected will be refunded per the Refund and Cancellation Terms specified in the booking. Service Fees may not be refundable.

Renters or Participants agree to pay Total Fees for any contracts made via their U-Crew Account. The payment is collected before product pickup or Event participation.

Buyers agree to pay the total purchase price, including any applicable Taxes and fees, as specified in the Listing. Payment must be made through U-Crew's designated payment methods. Confirmed Transactions result in a confirmation email.

Details of all applicable fees are outlined in Clause 7.9 – Fee Schedule.

7.5. Security Deposits and Damages

Security deposits may be required for certain Listings as described in each Listing. Security deposits are held by U-Crew and may be used to cover validated claims for loss, theft, or damage. Owners and Renters must upload time and geo-stamped photos of Items at collection and return. If an Item is damaged or stolen, the Owner must submit an Incident Report, and, in the case of theft, a police report. U-Crew will assess the claim and its decision is final.

Renters must return Items in the same condition as received, allowing for reasonable wear and tear, use Items lawfully, and promptly notify the Owner of any necessary repairs. Renters are liable for any loss, theft, or damage, and must cover repair or replacement costs exceeding the Security Deposit.

7.6. Service Fees and Other Fees

U-Crew charges a Service Fees to Buyers, Renters and Participants for using its Platform. U-Crew collects these, including Taxes where applicable. U-Crew collects a Commission on value of the Fee set by and payable to U-Crew by the Owner of rented or sold Items or by Organisers of paid Events.

Fees are deducted from the total Transaction cost before remitting the balance to the Owner or Organiser. Invoices detailing all fees are available after the Transaction is closed.

A comprehensive summary of Service Fees, Commissions, and other charges is provided in Clause 7.9 – Fee Schedule.

7.7. Cancellations and Refunds

Buyers may request a return or refund if the Item is not as described or is defective. Sellers must comply with the relevant Cancellation Terms specified in the booking. If a booking is cancelled, amounts collected will be refunded per the Refund and Cancellation Terms specified in the booking. Service Fees may not be refundable.

Refer to Clause 7.9 – Fee Schedule for refundability of specific fees.

7.8. Taxes

Users are responsible for determining and complying with their own tax obligations, including Goods and Services Tax (GST), stamp duty, and any other applicable taxes or duties. When creating a Listing, Users must accurately indicate whether GST applies to them. If GST is nominated, the Platform will automatically calculate and add the applicable GST amount to the Listing price.

Users are solely responsible for ensuring the accuracy of their GST status and for remitting any collected taxes to the appropriate authorities. U-Crew does not verify the GST registration status of Users and is not responsible for any misrepresentation or non-compliance.

U-Crew may issue GST-compliant invoices at its discretion for transactions conducted through the Platform. However, U-Crew does not collect or remit GST on behalf of Users unless required by law.

7.9. Fee Schedule

The following table outlines the standard fees applicable to transactions conducted through the U-Crew Platform. These fees are subject to change at U-Crew’s discretion in accordance with Clause 20.2 (Modifications and Notices). All fees are inclusive of applicable taxes unless otherwise stated.

Fee Type	Amount / Rate	Charged To
Platform Service Fee	$11 (incl GST) per transaction	Buyer, Renter, Participant
Commission	Up to 16.5% (ncl GST) of Item/Event Fee	Owner, Organiser
Late Return Fee	Variable (per Listing)	Renter
Security Deposit	Set by Owner	Renter (refundable if no loss or damage)
Cancellation Fee	Variable (per Listing)

8. Remedies and Default

If a Renter, Buyer, or Participant fails to pay amounts due, breaches these Terms, becomes insolvent, or if the Owner or Organiser fails to appear or if an Item is stolen, the following remedies apply:

• The Owner or Organiser may submit an Incident Report to claim the security deposit, subject to U-Crew’s discretion.
• The Owner may take possession of the Item without notice.
• The Agreement may be terminated immediately.
• U-Crew’s decision on any dispute is final and binding.

No further remedies may be pursued outside the Platform.

9. Insurance and Liability

U-Crew does not provide insurance coverage through its Platform. Owners and Organisers should obtain appropriate insurance for their Items and Events, understanding policy exclusions and deductibles, particularly concerning actions of Buyers, Renters or Participants.

Owners must provide accurate details about the Item's condition and parts. Owners renting out damaged Items will be liable. Renters must check the Item's condition before use and record this using timestamped media. Renters must ensure they can cover any damages or replacement costs. U-Crew charges security deposits if an Item is damaged, stolen, or if credit is denied. Renters must report any known damage when reviewing the rented Item.

You agree to protect U-Crew and its affiliates from any claims, damages, losses, and expenses (including legal fees) arising from:

• Your use of the Site, Application, Services, or Collective Content, or your violation of these Terms
• Your Member Content
• Your interaction with any Member, booking an Item, or creating a Listing
• The use or rental of an Item, including injuries or losses connected to it.

U-Crew is not a party to any agreement between Members and does not own, sell, rent, or provide any Items or Events listed on the Platform. For statutory consumer rights, refer to Section 13.

10. Ownership, Right to Lease and Quiet Enjoyment

The Owner retains ownership of the rented Item, and the Organiser maintains control over any Event. The Renter will not encumber or pledge the Item as security.

The Owner warrants their right to lease the Item per this Agreement, and the Organiser warrants their right to manage the Event accordingly. If no default occurs, the Owner assures the Renter's peaceful use of the Item, and the Organiser ensures the Participant's undisturbed participation in the Event.

Sellers must ensure that an Item listed for sale is accurately described, including its condition, specifications, and any defects. Sellers are responsible for ensuring they have the legal right to sell the Item, and that the sale does not infringe on any third-party rights.

Sellers are responsible for arranging the delivery or receipt of the Item to the Buyer and ensuring it is delivered in the condition described in the Listing. Ownership of the Item transfers to the Buyer upon successful delivery and confirmation of receipt.

11. User Conduct

You must comply with all applicable Australian laws, regulations, and U-Crew’s Terms, Policies, and Community Guidelines. Prohibited conduct includes, but is not limited to, unlawful activities, misuse of the Platform, infringement of rights, fraudulent or abusive behaviour, circumventing Service Fees, and unauthorised transactions outside U-Crew. U-Crew may investigate and take action against violations, including account suspension or reporting to authorities.

12. Member Content & Copyright Policy

Users retain all ownership rights to the text, images, videos, and any other content they create and upload to the U-Crew platform (User Content). By posting User Content, Users grant U-Crew a nonexclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the operation and promotion of the platform. Users must ensure they have all necessary rights to share their content and that it does not infringe any third-party rights or laws.

Users represent and warrant that they own or have the necessary licenses, rights, consents, and permissions to publish User Content they submit. Furthermore, Users agree that such User Content will not infringe or violate the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party.

Users must not post, store, transmit, offer, or solicit any content or engage in any conduct that violates any law or rights of any person, including intellectual property rights and privacy rights. U-Crew reserves the right to remove User Content that is deemed in violation of this agreement or any applicable law.

Users acknowledge and agree that they are solely responsible for all User Content that they make available through the U-Crew platform. U-Crew is not responsible or liable for any User Content that is posted by others on the platform.

U-Crew respects the intellectual property of others. If you believe that your intellectual property rights have been violated in any way that constitutes copyright infringement or violation of your intellectual property rights on the platform, please notify U-Crew immediately.

If you comply with these Terms, you have a limited, non-exclusive, non-transferable license to:

• Access and view U-Crew Content for personal and commercial purposes.
• Access and view Member Content for personal and non-commercial purposes.

You cannot sublicense these rights. You must not use, copy, modify, create derivative works from, distribute, sell, transfer, display, perform, transmit, broadcast, or exploit the Site, Application, Services, or Collective Content beyond what is permitted in these Terms. No implied licenses are granted under U-Crew's intellectual property.

U-Crew respects copyright law and expects Users to do the same. Accounts of Members who repeatedly infringe copyright will be terminated. The Site, Application, Services, and Collective Content are protected by copyright, trademark, and other laws. They are the property of U-Crew and its licensors. Do not remove or alter any proprietary notices within them. U-Crew trademarks are registered in Australia. Third-party trademarks used are for identification and may belong to their respective Owners.

13. Australian Consumer Law

U-Crew provides an online Platform to facilitate connections between Owners, Buyers, Renters, Organisers, and Participants for the sale, rental, or use of Items and participation in Events. U-Crew is not a party to any agreement between Members and does not own, sell, rent, or provide any Items or Events listed on the Platform.

While U-Crew endeavours to maintain a safe and secure environment, it does not guarantee the quality, safety, legality, or fitness for purpose of any Item or Event listed on the Platform. To the extent permitted by law, U-Crew disclaims all liability arising from any transaction or interaction between Members.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (ACL) or any other applicable law that cannot be excluded, restricted, or modified by agreement. Where the ACL applies, Users may have statutory rights and remedies which cannot be excluded. Any claims or disputes regarding Items or Events must be resolved between the relevant Members, except to the extent required by law.

14. No Endorsement

U-Crew does not endorse any Member, Listing, Item, or Event. Verified Images only represent the Item or Event when photographed and do not endorse any Member, Listing, Item, or Event.

Members must provide accurate information per these Terms. U-Crew may request identification and other details for transparency or fraud prevention but does not confirm or endorse any Member's identity or background.

U-Crew is not responsible for any harm resulting from interactions with Members.

Using the Site, Application, or Services means seeking legal remedy or liability for actions or omissions of Members or third parties directly against them, not U-Crew. Direct communication with other Members regarding bookings or Listings is encouraged. This limitation does not apply to claims by an Owner or Organiser against U-Crew for payments received from a Renter or Participant; such claims are subject to the "Limitation of Liability" section below.

15. Reporting Misconduct

Misconduct can be reported via an Incident Report in the Application. U-Crew takes misconduct seriously and may take actions such as:

• Banning from our site, services, or Platform.
• Suspending your account.
• Removing Items.
• Any other appropriate action.

Members are encouraged to report inappropriate behaviour, including offensive, violent, sexually inappropriate conduct, suspected theft, or disturbing actions. Report such persons to authorities first, then to U-Crew with your police report number. This report does not obligate us to act beyond legal requirements or incur liability to you. Attach relevant information to your Incident Report.

16. Right of Assignment

Neither party may assign this Agreement or its interests without the other party’s written consent. If a party assigns this Agreement without consent, the other party may terminate the Agreement.

17. Third Party Links

U-Crew is not responsible for the availability, accuracy, content, products, or services of third-party websites or resources linked on the Platform. Use of such links is at your own risk.

18. Term and Termination, Suspension, and Other Measures

This Agreement remains in effect for as long as you are a registered Member of the U-Crew Platform and continues to apply to your use of the Site, Application, and Services unless and until your membership is terminated by you or by U-Crew in accordance with these Terms.

U-Crew may terminate or suspend your account immediately, with or without notice, if you materially breach these Terms or Policies, provide inaccurate or incomplete information, violate applicable laws or third-party rights, or if U-Crew deems it necessary for safety, fraud prevention, or security reasons. U-Crew may also deactivate Listings, reviews, or other Content, cancel bookings, or limit access to your account for these reasons or if you receive poor ratings from Users. For non-material breaches, you will be given notice and an opportunity to resolve the issue.

If U-Crew takes any such measures, Members will be notified of cancellations and refunded for confirmed bookings despite existing policies. U-Crew may assist Members in finding alternative Items or Events, but you will not receive compensation for cancelled bookings.

You may cancel your account at any time via the "Delete Account" feature or by email. Cancellations will result in the loss of posted Content, including reviews or Feedback. Confirmed Contracts will be cancelled per the U-Crew Refund and Cancellation Policy.

Following termination or cancellation, U-Crew may retain certain information associated with your account in accordance with its Privacy Policy, for legal, regulatory, and operational purposes. If this Agreement is terminated, U-Crew is not obligated to delete or return any Member Content. You cannot register a new account or access the Site, Application, or Services through another account.

Terms that should reasonably survive termination will remain in effect.

 19. Disclaimers

Using the Site, Application, Services, or Collective Content is at your own risk. U-Crew may, but is not obligated to, conduct background checks on Members. We disclaim warranties that such checks will identify past misconduct or prevent future misconduct.

The Site, Application, Services and Collective Content are provided "as is," without any warranty. U-Crew disclaims warranties of merchantability, fitness for a particular purpose, quiet enjoyment, non-infringement, and any arising from dealings or trade usage. We do not guarantee that the Site or Services will meet your needs or be uninterrupted, secure, or error-free. There are no warranties on Listings, Items, Owners, Buyers, Renters, Organisers, Participants or the accuracy and reliability of Collective Content.

No oral or written advice from U-Crew creates any warranty beyond this disclaimer. You are responsible for interactions with other Users. U-Crew does not verify User statements or inspect Events or Items. All interactions are subject to Community Guidelines, and violations can result in account suspension.

Take reasonable precautions when interacting with others, especially if meeting offline. U-Crew disclaims all liability for acts or omissions of any Member or third party.

19.1. Limitation of Liability

You agree that you bear all risks from using the Site, Application, Services, and Collective Content, as well as from Listing or booking Items and interacting with other U-Crew Users. U-Crew and related parties are not responsible for any incidental, special, exemplary, or consequential damages including lost profits or data loss, loss of goodwill, service interruption, computer damage or system failure, costs for substitute products or services, personal or bodily injury, or emotional distress.

20. General

20.1 General Provisions

The failure of U-Crew to enforce any part of these Terms does not waive their right to do so in the future. If any part of this Agreement is found invalid, the rest remains effective. Time is of the essence in this Agreement. This Agreement binds and benefits the heirs, executors, administrators, successors, and assigns of each party. Neither party is liable for delays caused by uncontrollable events such as natural disasters or government restrictions.

20.2. Modifications and Notices

U-Crew can change the Site, Application, Services, or Terms, including Service Fees, anytime without notice. If we modify these Terms, we will post them on the Site or Application or notify you. The "Last Updated” date will reflect changes. By continuing to use the Site, Application, or Services after modifications, you agree to the new Terms. If unacceptable, stop using the Site, Application, and Services.

Notices regarding modifications to these Terms will be provided in writing by U-Crew via the Site, Application, or email. The receipt date for email notices is the transmission date. U-Crew may communicate directly via email to your provided address.

Changes to Service Fees and other charges will be reflected in Clause 7.9 – Fee Schedule.

20.3. Feedback and Contact

For questions or feedback, contact U-Crew via email or the "Contact” section of the Platform. By submitting feedback, you assign all related rights to U-Crew

20.4. Additional Terms

Different products and features on our Site, Application, and Services may have additional terms which will become part of these Terms if applicable.

21. Dispute Resolution

If you reside in Australia, any dispute, controversy, or claim arising out of or relating to these Terms, the use of the Platform, or any transaction conducted through U-Crew shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, the parties agree to attempt to resolve the matter through mediation, administered by a mutually agreed mediator in New South Wales, Australia.

If mediation is unsuccessful or not commenced within 30 days of the request, the dispute shall be resolved by binding arbitration. Both parties waive the right to a jury trial or to participate in a class action. The arbitrator shall not consolidate claims or preside over class proceedings without the written consent of all parties involved.

These Terms are governed by Australian law. You and U-Crew submit to the jurisdiction of the courts of New South Wales for actions seeking injunctive relief related to intellectual property rights.

Arbitration shall be conducted in accordance with the following:

Governing Law	Residence of Member	Applicable Governing Statute	Applicable Rules
Australia	Australia	Commercial Arbitration Act 2010 (NSW)	UNCITRAL Arbitration Rules
Australia	Outside of Australia	International Arbitration Act 1974 (Cth)	UNCITRAL Arbitration Rules

U-Crew may, at its discretion, consolidate related disputes involving multiple Members under the same arbitration or litigation process.

The arbitrator shall issue a written award including essential findings and conclusions. Damages awarded must comply with Clause 19.1 – Limitation of Liability. Declaratory or injunctive relief may only be granted to the extent necessary for the claimant’s individual claim.

If U-Crew modifies this Dispute Resolution clause after your initial acceptance of the Terms, you may reject the change by providing written notice (including by email) within 30 days of the effective date. By rejecting the change, you agree to arbitrate any dispute under the original terms of this clause.

22. Key Definitions

• Application: Software for accessing the U-Crew Platform on a User's device.
• Buyer: A Member requesting to buy an Itemfrom a Listing.
• Collective Content: Includes both Member Content and U-Crew Content.
• Commission: Fee charged by U-Crew to Owners for using the Services, as a percentage of Item or Event  Fees.
• Contract: Terms agreed upon by Buyer, Renter and Owner, Organiser and Participant including the Receipt and Terms listed in this document.
• Contract Term: Duration of a Transaction or Event, from Start Date and Time to End Date and Time.
• Content: Text, graphics, images, music, software (excluding Application), audio, video, or other materials.
• Display Currency: Currency in which Users view Listing prices on the U-Crew Platform.
• Event: Free or paid Events Listingarranged by Organisers and available to Participants
• Fee: Amounts payable by a Buyer or Renterfor using or purchasing an Item or Participant for joining in a paid Event, set by the Owner or Organiser and may include Service fees, Commissions and Taxes.
• Fee Schedule: A table of standard fees applicable to transactions on the Platform, as outlined in Clause 7.9.
• Incident Report: Evidence presented by a User on issues like harassment, late fees, property damage, etc.
• Item: Any product listed by an Owner on the U-Crew Application.
• Listing: An Item or Event available for purchase or rent via the Site, Application, and Services.
• Listing Terms: Refers to the Rental, Sale or Event Terms applicable to the Listing.
• Member: Owner, Buyer, Renter, Organiseror Participant who completes U-Crew's account registration process, responsible for actions taken on their account.
• Member Content: Content that a Member posts or includes in their Listing or profile on the U-Crew Platform.
• Organiser:  A Member who creates a listing for an Event through the Site, Application or Service
• Owner: A Member who creates a Listingto rent or sell and Item through the Site, Applicationor Services.
• Participant: A Member requesting or participating in an Event from a Listing.
• Payment Method: Added to a U-Crew Account, e.g., credit card, debit card, or PayPal.
• Payment Services: Third party "Stripe.com" used by U-Crew for financial Transactions.
• Pickup Date: Date and time (+/- 1 hour) when the product is in the Renter'spossession.
• Platform: U-Crew site, services, Application, and Collective Content.
• Proposal: Rental terms proposed by the Renter and accepted or rejected by the Owner.
• Renter: A Member requesting or using an Itemfrom a Listing.
• Return Date: Date and time (+/- 1 hour) when the product is returned to the Owner.
• Service Fees: Fees charged by U-Crew.
• Tax or "Taxes”: GST, stamp duty, or other taxes and duties collected and remitted to governmental agencies by Item Owners as required under Australian tax law.
• Total Fees: Fee charged to Buyer, Renter or Participant which, including any fee set by the Owner or Organiser, including any Service Fees, Commissions and Taxes.
• Transaction: Agreed contract between Buyer or Renter and Owner or Participant and Organiser on the Application.
• User(s): Anyone using the Platform as a Member.
• U-Crew: U-Crew Pty Ltd, an Australian Proprietary Limited company.
• U-Crew Content: Content provided by U-Crew through its Platform and promotional channels.

Entire Agreement

These Terms, supplemented by additional U-Crew policies or guidelines, constitute the complete agreement between U-Crew and you regarding the Site, Application, Services, Collective Content (excluding Payment Services), and bookings or Listings made through them, replacing all previous agreements or understandings about these matters.